E-mail: sales@grlele.com
Tel: 0086-577-62690055
FAQ| Issue(Problem) | Solution |
|
1.products damaged in transportation |
GRL will resend the shortage while customer bear the freight charge. (Pls do check whether the products damaged i n transportation within one week after you receive the goods.) |
|
2.Components damage within the warranty p eriod |
Pls provide the photos or VCR to demonstrate the problem, except the personal factors,GRL will send the free components to customer for replacement and assume the freight charge. |
|
3.Main parts quality issue within the warrant y period,and the damage qty percent low than 5% |
Pls provide the photos or VCR to demonstrate the break,remove the personal factors,GRL will send new products to customer within 7 w orking days |
|
4.Main parts quality issue within the warranty period, and the damage qty percent above than 5% |
Please send back the problem products for our testing, the freight cost is self commitment.GRL will assume free of charge. |
|
5.Major quality issue within the warranty period,GRL will dispatch professional technical team to do the local maintenance and detection reason. |
|
The agreement is a part of contract,come into force as of the date of signing of the contract!
Fox Ling network Copyright © 2016 Zhejiang GRL Electric Co.,Ltd. Allrights reserved.
